Terms & Conditions

Reservations are confirmed upon receipt of the required deposit or full payment as specified at the time of booking. Sojourn Lodging accepts major credit and debit cards. All rates are quoted in U.S. dollars and are subject to applicable taxes and fees.

A valid government-issued photo ID is required at check-in. The name on the reservation must match the ID presented. Failure to provide valid identification may result in refusal of accommodation without refund.

Sojourn Lodging reserves the right to pre-authorize your credit card prior to arrival. Final charges, including any applicable incidentals or fees incurred during your stay, will be processed upon check-out.

Individual (transient) reservations: Cancellations made more than 14 days prior to arrival are eligible for a full refund. Cancellations made within 14 days of arrival are non-refundable.

Group reservations, retreat bookings & village buyouts: All group bookings are non-refundable. All payments are final upon booking.

No-shows: Guests who fail to arrive on their scheduled check-in date without prior notice will forfeit the full reservation amount.

Early departures: No refunds are issued for early departures once a stay has commenced.

We strongly encourage all guests to purchase travel insurance to protect against cancellations due to illness, emergencies, or unforeseen circumstances. Cancellations must be submitted through your original booking channel or in writing to info@sojournlodging.com.

Check-in: After 4:00 PM local time. Sojourn uses self check-in with a smart lock — access instructions will be provided prior to arrival. Early check-in may be available upon request, subject to availability and an additional fee.

Check-out: Before 10:00 AM local time. Late check-out may be available upon request, subject to availability and an additional fee. Guests who have not vacated by check-out time may be charged an additional night's rate.

A valid government-issued photo ID is required to complete your reservation. The name on the reservation must match the ID on file. Guests under 21 years of age must be accompanied by a parent or legal guardian.

Sojourn's tiny homes are designed for an immersive nature experience in the Smoky Mountains. Guests agree to the following:

• No smoking indoors: To keep every tiny home fresh and welcoming, smoking of any kind — including cigarettes, vapes, marijuana, and e-cigarettes — is strictly prohibited inside all units. A $500 odor-removal fee will be charged for violations. Guests are welcome to smoke in designated outdoor areas.
• Occupancy limits: Each tiny home has a maximum occupancy as specified in your reservation. Exceeding the occupancy limit is grounds for immediate removal without refund.
• Quiet hours: Quiet hours are from 10:00 PM to 8:00 AM. Guests are expected to be respectful of neighbors throughout their stay.
• Property care: Guests are responsible for the unit and its contents during their stay. Any damages beyond normal wear and tear will be charged to the credit card on file.
• Fire safety: Open fires are permitted only in designated fire pit areas. Never leave fires unattended. Firewood may be available for purchase on-site.
• Wildlife awareness: The Smoky Mountains are home to a variety of wildlife. Please do not leave food or trash outside, as this attracts animals and can create safety hazards. Observing wildlife responsibly is part of what makes Sojourn special.
• Nature-style amenities: Our tiny homes are designed with a camping-inspired experience in mind. Hot water availability may be limited compared to traditional hotels. Guests should plan accordingly.

Violations of house rules may result in immediate removal from the property without refund.

Sojourn Lodging welcomes well-behaved pets. The following conditions apply to all stays with pets:

• Fee: A non-refundable pet fee of $50 per stay applies, regardless of the length of stay.
• Limit: A maximum of 1 pet per unit is permitted. Pets must weigh 75 lbs or less.
• Advance notice: Pets must be declared at the time of reservation. Undisclosed pets will result in additional charges and may require immediate removal from the property.
• Crating when unattended: Pets must be crated if left alone in the unit at any time.
• Supervision in common areas: Pets must be kept on a leash at all times in outdoor and common areas.
• Damages: Any damage caused by pets will be charged to the credit card on file in addition to the pet fee.

Sojourn Lodging reserves the right to refuse or remove pets that pose a nuisance or safety risk to other guests or the property.

Sojourn Lodging shall not be liable for any injury, loss, damage, delay, or inconvenience to persons or property arising from: acts of God or nature (including but not limited to severe weather, flooding, or wildlife), circumstances beyond our reasonable control, theft or damage to guests' personal property, or the actions of third parties.

Guests assume all risk associated with outdoor activities on and around the property, including use of fire pits, hiking, and interaction with wildlife. Sojourn Lodging recommends that all guests carry appropriate personal liability and travel insurance.

Sojourn Lodging's total liability to any Guest for any claim arising from a reservation shall not exceed the total amount paid by the Guest for that reservation.

Sojourn Lodging collects personal information solely for the purpose of processing reservations and communicating with guests. We do not sell or rent guest information to third parties. Payment information is handled securely through our booking partner, Cloudbeds.

Sojourn Lodging reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any changes constitutes your acceptance of the revised terms. The effective date at the top of this page reflects the most recent revision.

These Terms and Conditions are governed by the laws of the State of Tennessee. Any disputes arising from a stay at Sojourn Lodging shall be subject to the exclusive jurisdiction of the courts of Sevier County, Tennessee.